Fast and professional assistance according to European standards and quality (defect determination, installation of original parts, service guarantee).
The longevity of your device depends not only on its quality, but also on professional service and proper maintenance. VECOM beauty system undertakes everything to ensure that your device works properly, with the highest performance, by a qualified repairer and providing the original parts for the device.
An service process includes a detailed inspection and device testing after the parts replacement and installation.
The customer receives a service report and test list, marked for the next regular annual service. Each service is accompanied by appropriate documentation with a list of installed and serviced parts.
Whether it’s regular maintenance, annual inspection or service, your device will be in the best hands of service technicians and engineers who will make sure that inspections and repairs are done professionally.
The service center is equipped with modern tools and technologically advanced control instruments.
We try to provide professional and high-quality service as soon as possible, often even late in the evening, so that users can have usable device in their salon, doctor’s office or spa center as soon as possible.
We enter all clients data into the information system, where they are safely stored with the service booklet. Also our company take care of regular maintenance and regular servicing with a service warranty.
With the customer agreement, we will pick up and safely return the device to the customer after the inspection and service.
Possible risks when using non-original parts:
- Low device power and stability
- Poor quality of manufacturing materials
- Short shelf life